Support
Frequently Asked Questions
Quick answers for ordering, shipping, returns, payments, and compatibility.
Track My Order
Check live order and payment status from your account.
Shipping Policy
Understand dispatch timelines and delivery coverage.
Return Policy
Know eligible returns, replacements, and refund timelines.
Popular Questions
Click each question to expand and read details.
How do I check if a product is compatible with my vehicle?
Use product details and specifications before purchase. For confirmation, contact support with your bike or car make, model, year, and engine details.
Can I place orders without creating an account?
You can browse products without signing in, but account login is recommended for wishlist sync, order tracking, and faster checkout.
How long does delivery take?
Local deliveries in Kanyakumari are usually completed in 1-2 business days. Other Tamil Nadu locations take 2-4 business days, and pan-India delivery takes 4-7 business days.
How can I track my order status?
Open the Track Order page after login and search with your order ID. You can view current shipping and payment status there.
What payment methods are accepted?
We accept UPI, cards, and Razorpay-supported payment methods. Payment status updates automatically in your account after successful checkout.
When will I receive my refund after return approval?
Refunds are usually processed within 5-7 business days after inspection and return approval. Time to reflect may vary by bank or payment method.
Do you support bulk orders for workshops or garages?
Yes. For bulk procurement and recurring inventory requirements, contact support with your product list and quantities.
What if I receive a damaged or incorrect product?
Contact support within 48 hours with photos, order ID, and issue details. We prioritize wrong-item and transit-damage cases for quick resolution.
Still need help?
Our support team can help with product selection, order issues, and return requests.